Results are reported via the Patient Portal. Results are automatically populated in the LIS for patients and providers to review.

Patients will receive an electronic notification once test results are posted.

Expected turnaround times for lab test results are as follows:

• 3-5 business days from date of receipt

Yes. Mandatory disease reporting to the Department of Public Health is made within 24 hours of result verification. These include the following analytes:

• Chlamydia Trachomatis

• Neisseria Gonorrhoeae

• Influenza A and B

The laboratory has written policies for testing done in the Laboratory. Guidance is provided for each test, collection/processing, sample storage, rejection and special collection notes. The following samples will be unacceptable for testing and will be rejected:

• Samples collected incorrectly (i.e. transport media other than the acceptable media listed above, cotton swab, specimens stored at wrong temperature, etc.)

• Samples with no swab, two swabs, a cleaning swab, or a swab not supplied by the lab.

• Samples transported incorrectly.

• Unlabeled or improperly labelled specimens

• Quantity of transport media not sufficient for testing.

• Leaking or co-mingled samples.

• The liquid level in a urine specimen tube is not between the two black indicator lines on the label.

If the laboratory received a specimen and the reason for rejection cannot be resolved, the provider will receive a rejection report.

FutureGeneration Laboratories will bill Medicare/Medicaid/third Party carriers directly if complete billing information is provided. The patient’s legal full name, date of birth and patient identification number must appear on the test requisition. A copy of the patient’s insurance cards and/or copy of the physician encounter form must accompany the specimen. International Classification of Diseases (ICD-10) codes are required. Please provide the ICD-10 code that most accurately describes the patient condition. When ordering test for patients under Medicare, physicians or providers should only order tests that are medical necessary for the diagnosis and treatment of a patient.